--- id: "integrations/third-party-integrations/slack" title: "Slack" description: "RevenueCat can send you Slack message to a channel any time an event happens in your app. This lets you keep a close pulse on your app and celebrate those money making moments!" permalink: "/docs/integrations/third-party-integrations/slack" slug: "slack" version: "current" original_source: "docs/integrations/third-party-integrations/slack.mdx" --- > **AI agents:** This is the Markdown version of a RevenueCat documentation page. For the complete documentation index, see [llms.txt](https://www.revenuecat.com/docs/llms.txt). RevenueCat can send you Slack message to a channel any time an event happens in your app. This lets you keep a close pulse on your app and celebrate those money making moments! ### Integration at a Glance | Includes Revenue | Supports Negative Revenue | Sends Sandbox Events | Includes Customer Attributes | Sends Transfer Events | Optional Event Types | | :--------------: | :-----------------------: | :-------------------: | :--------------------------: | :-------------------: | :------------------: | | ✅ | ❌ | Toggle on in Settings | ❌ | ❌ | ❌ | ## Events The Slack integration tracks the following events: | Event Type | Default Event Name (Fallback) | Description | App Store | Play Store | Amazon | Stripe | Promo | | ------------------------- | --------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------- | ---------- | ------ | ------ | ----- | | Initial Purchase | Customer `` just started a subscription of `` | A new subscription has been purchased. | ✅ | ✅ | ✅ | ✅ | ❌ | | Trial Started | Customer `` just started a free trial of `` | The start of an auto-renewing subscription product free trial. | ✅ | ✅ | ✅ | ✅ | ❌ | | Trial Converted | Customer `` just converted from a free trial of `` | When an auto-renewing subscription product converts from a free trial to normal paid period. | ✅ | ✅ | ✅ | ✅ | ❌ | | Trial Cancelled | Customer `` just cancelled their free trial of `` | When a user turns off renewals for an auto-renewing subscription product during a free trial period. | ✅ | ✅ | ✅ | ✅ | ❌ | | Renewal | Customer `` just renewed their subscription of `` | An existing subscription has been renewed or a lapsed user has resubscribed. | ✅ | ✅ | ✅ | ✅ | ❌ | | Cancellation | Customer `` just cancelled their subscription of `` | A subscription or non-renewing purchase has been cancelled. See [cancellation reasons](https://www.revenuecat.com/docs/integrations/webhooks/event-types-and-fields#cancellation-and-expiration-reasons) for more details. | ✅ | ✅ | ✅ | ✅ | ✅ | | Non Subscription Purchase | Customer `` just purchased `` | A customer has made a purchase that will not auto-renew. | ✅ | ✅ | ✅ | ✅ | ✅ | | Billing Issue | Customer `` got a billing issue on `` | There has been a problem trying to charge the subscriber. This does not mean the subscription has expired. Can be safely ignored if listening to CANCELLATION event + cancel\_reason=BILLING\_ERROR. | ✅ | ✅ | ✅ | ✅ | ❌ | | Product Change | Customer `` got a product change from `` to `` | A subscriber has changed the product of their subscription. This does not mean the new subscription is in effect immediately. See [Managing Subscriptions](https://www.revenuecat.com/docs/subscription-guidance/managing-subscriptions) for more details on updates, downgrades, and crossgrades. | ✅ | ✅ | ❌ | ✅ | ❌ | ## Configure Slack Workspace Before RevenueCat can post to your Slack channel, you need to authorize a webhook to post to your workspace. Slack has a more [detailed article](https://get.slack.help/hc/en-us/articles/115005265063-Incoming-WebHooks-for-Slack) on their website explaining how to set this up if you have trouble. ### 1. Create a **Slack app** - Navigate to [https://api.slack.com/apps](https://api.slack.com/apps?new_app=1) and create a new app. Give it a name like "RevenueCat" and select your workspace. ![](https://www.revenuecat.com/docs_images/integrations/third-party-integrations/slack/slack-app-creation.png) - Click **Create App** ### 2. Enable **Incoming Webhooks** from the settings page ![](https://www.revenuecat.com/docs_images/integrations/third-party-integrations/slack/slack-enable-webhooks.png) 1. Select **Incoming Webhooks** from the sidebar 2. Enable the Incoming Webhooks toggle 3. After the settings page refreshes, click **Add New Webhook to Workspace** ### 3. Pick a channel that the app will post to, then click **Authorize** ![](https://www.revenuecat.com/docs_images/integrations/third-party-integrations/slack/slack-authorize-channel.png) ## Configure RevenueCat Integration 1. Navigate to your project settings in the RevenueCat dashboard and choose 'Slack' from the Integrations menu ![Integration setup](https://www.revenuecat.com/docs_images/integrations/setup-integrations.png) 2. Enter your configuration details. :::success You're all set! RevenueCat will start sending events into Slack! ::: ![](https://www.revenuecat.com/docs_images/integrations/third-party-integrations/slack/slack-successful-event.png) ## Sample Events Below are sample JSONs that are delivered to Slack for each event type. **Initial Purchase** ```json { "product_identifier": "monthly_1", "app_id": "12345678-1234-1234-1234-123456789012", "payload": { "channel": "purchases", "username": "RevenueCat", "icon_url": "https://app.revenuecat.com/favicon-96x96.png", "attachments": [ { "fallback": "Customer 12345 just started a subscription of monthly_1", "color": "#30B296", "fields": [ { "value": ":smiley_cat: Customer just started a subscription." }, { "title": "Product", "value": "monthly_1", "short": false }, { "title": "Revenue", "value": "$5.99", "short": false } ], "ts": 1588335655 } ] } } ``` **Trial Started** ```json { "product_identifier": "monthly_3d_trial", "app_id": "12345678-1234-1234-1234-123456789012", "payload": { "channel": "purchases", "username": "RevenueCat", "icon_url": "https://app.revenuecat.com/favicon-96x96.png", "attachments": [ { "fallback": "Customer 12345 just started a free trial of monthly_3d_trial", "color": "#30B296", "fields": [ { "value": ":smiley_cat: Customer just started a free trial." }, { "title": "Product", "value": "monthly_3d_trial", "short": false } ], "ts": 1553805130 } ] } } ``` **Trial Converted** ```json { "product_identifier": "monthly_1", "app_id": "12345678-1234-1234-1234-123456789012", "payload": { "channel": "purchases", "username": "RevenueCat", "icon_url": "https://app.revenuecat.com/favicon-96x96.png", "attachments": [ { "fallback": "Customer 12345 just converted from a free trial of monthly_1", "color": "#30B296", "fields": [ { "value": ":smiley_cat: Customer just converted from a free trial." }, { "title": "Product", "value": "monthly_1", "short": false }, { "title": "Revenue", "value": "$5.99", "short": false } ], "ts": 1554466423 } ] } } ``` **Trial Cancelled** ```json { "product_identifier": "monthly_3d_trial", "app_id": "12345678-1234-1234-1234-123456789012", "payload": { "channel": "purchases", "username": "RevenueCat", "icon_url": "https://app.revenuecat.com/favicon-96x96.png", "attachments": [ { "fallback": "Customer 12345 just cancelled their free trial of monthly_3d_trial", "color": "#F2545B", "fields": [ { "value": ":pouting_cat: Customer just cancelled their free trial." }, { "title": "Product", "value": "monthly_3d_trial", "short": false } ], "ts": 1554502133 } ] } } ``` **Renewal** ```json { "product_identifier": "monthly_1", "app_id": "12345678-1234-1234-1234-123456789012", "payload": { "channel": "purchases", "username": "RevenueCat", "icon_url": "https://app.revenuecat.com/favicon-96x96.png", "attachments": [ { "fallback": "Customer 12345 just renewed their subscription of monthly_1", "color": "#30B296", "fields": [ { "value": ":smiley_cat: Customer just renewed their subscription." }, { "title": "Product", "value": "monthly_1", "short": false }, { "title": "Revenue", "value": "$5.99", "short": false } ], "ts": 1554091875 } ] } } ``` **Cancellation** ```json { "product_identifier": "annual", "app_id": "12345678-1234-1234-1234-123456789012", "payload": { "channel": "purchases", "username": "RevenueCat", "icon_url": "https://app.revenuecat.com/favicon-96x96.png", "attachments": [ { "fallback": "Customer 12345 just cancelled their subscription of annual", "color": "#F2545B", "fields": [ { "value": ":crying_cat_face: Customer just cancelled their subscription." }, { "title": "Product", "value": "annual", "short": false } ], "ts": 1553810169 } ] } } ``` **Non-subscription Purchase** ```json { "product_identifier": "500_coins", "app_id": "12345678-1234-1234-1234-123456789012", "payload": { "channel": "purchases", "username": "RevenueCat", "icon_url": "https://app.revenuecat.com/favicon-96x96.png", "attachments": [ { "fallback": "Customer 12345 just purchased 500_coins", "color": "#30B296", "fields": [ { "value": ":smiley_cat: Customer just made a purchase." }, { "title": "Product", "value": "500_coins", "short": false }, { "title": "Revenue", "value": "$4.99", "short": false } ], "ts": 1590390293 } ] } } ``` **Billing Issue** ```json { "product_identifier": "annual_trial", "app_id": "12345678-1234-1234-1234-123456789012", "payload": { "channel": "purchases", "username": "RevenueCat", "icon_url": "https://app.revenuecat.com/favicon-96x96.png", "attachments": [ { "fallback": "Customer 12345 got a billing issue on annual_trial", "color": "#F2545B", "fields": [ { "value": ":scream_cat: Customer got a billing issue." }, { "title": "Product", "value": "annual_trial", "short": false } ], "ts": 1663976618 } ] } } ``` **Product Change** ```json { "product_identifier": "annual", "app_id": "12345678-1234-1234-1234-123456789012", "payload": { "channel": "purchases", "username": "RevenueCat", "icon_url": "https://app.revenuecat.com/favicon-96x96.png", "attachments": [ { "fallback": "Customer 12345 got a product change from annual to monthly", "color": "#30B296", "fields": [ { "value": ":smiley_cat: Customer just changed the product of their subscription." }, { "title": "Product", "value": "monthly", "short": false } ], "ts": 1663976617 } ] } } ```