---
id: "known-store-issues/storekit/ios-18-4-canceled-state-after-successful-purchase"
title: "iOS 18.3.1-18.5 Canceled State After Successful Purchase"
description: "Resolved"
permalink: "/docs/known-store-issues/storekit/ios-18-4-canceled-state-after-successful-purchase"
slug: "docs/known-store-issues/storekit/ios-18-4-canceled-state-after-successful-purchase"
version: "current"
original_source: "docs/known-store-issues/storekit/ios-18-4-canceled-state-after-successful-purchase.mdx"
---

> **AI agents:** This is the Markdown version of a RevenueCat documentation page. For the complete documentation index, see [llms.txt](https://www.revenuecat.com/docs/llms.txt).

## Resolved

Apple has rolled out a fix for this issue, and it should no longer be present in any version of iOS. We are keeping this page for historical reference.

## Issue Description

In iOS 18.4 through 18.5, StoreKit (and consequently the RevenueCat SDK) can incorrectly return a canceled state after a successful purchase. This occurs when the user receives a prompt to enable Receipt Renewal emails, which comes directly from StoreKit itself.

![iOS Renewal Email Prompt](https://www.revenuecat.com/docs_images/known-store-issues/ios-renewal-email-prompt.png)

## Affected Versions

- iOS 18.3.1 (possibly earlier, going back to 18.0)
- iOS 18.3.2
- iOS 18.4
- iOS 18.4.1
- iOS 18.5
- All platforms using StoreKit (iOS, iPadOS, macOS, tvOS, watchOS)

## Symptoms

- Purchase appears to complete successfully
- User is charged for the purchase
- Receipt Renewal email prompt appears during or after purchase flow
- StoreKit incorrectly returns a "canceled" state despite successful payment
- RevenueCat SDK reports the purchase as canceled
- The purchase correctly goes through a few seconds later
- RevenueCat SDK reports the successful purchase through the CustomerInfo Delegate

## Frequency and Impact

- **Occurrence**: Only happens once per Apple ID account lifetime
- **Trigger**: First time a user encounters the Receipt Renewal email prompt
- **Status**: **Fixed by Apple** - The fix has been rolled out to all iOS versions

## Workaround

Since this issue has been resolved by Apple, the primary recommendation is to implement proper CustomerInfo monitoring to handle any edge cases that might still occur.

### Subscribe to CustomerInfo Updates

Monitor CustomerInfo changes to ensure you catch successful purchases even if the initial purchase callback reports an incorrect state:

```swift
// Option 1: using PurchasesDelegate:
Purchases.logLevel = .debug
Purchases.configure(withAPIKey: <public_sdk_key>)
Purchases.shared.delegate = self // make sure to set this after calling configure

extension AppDelegate: PurchasesDelegate {
    func purchases(_ purchases: Purchases, receivedUpdated customerInfo: Purchases.CustomerInfo) {
        // handle any changes to customerInfo
    }
}

// Option 2: using Swift Concurrency:
for try await customerInfo in Purchases.shared.customerInfoStream {
    // handle any changes to customerInfo
}
```

```kotlin
class UpsellActivity : AppCompatActivity(), UpdatedCustomerInfoListener {
  override fun onReceived(customerInfo: CustomerInfo) {
    // handle any changes to customerInfo
  }
  
  override fun onCreate(savedInstanceState: Bundle?) {
    super.onCreate(savedInstanceState)
    Purchases.sharedInstance.updatedCustomerInfoListener = this
  }   
}
```

```java
public class UpsellActivity extends AppCompatActivity implements UpdatedCustomerInfoListener {
  @Override public void onReceived(CustomerInfo customerInfo) {
    // handle any changes to customerInfo
  } 
  
  @Override public void onCreate(Bundle savedInstanceState) {
    super.onCreate(savedInstanceState);
		Purchases.getSharedInstance().setUpdatedCustomerInfoListener(this);
  }   
}
```

```dart
window.addEventListener("onCustomerInfoUpdated", (info) => {
	// handle any changes to customerInfo
});
```

```jsx
Purchases.addCustomerInfoUpdateListener((info) => {
	// handle any changes to customerInfo
});
```

```jsx
Purchases.addCustomerInfoUpdateListener((info) {
	// handle any changes to customerInfo
});
```

```jsx
await Purchases.addCustomerInfoUpdateListener((customerInfo) => {
  // handle any changes to customerInfo
});
```

```cpp
public class PurchasesListener : Purchases.UpdatedCustomerInfoListener
{
    public override void CustomerInfoReceived(Purchases.CustomerInfo customerInfo)
    {
        // handle any changes to CustomerInfo
    }
}
```

## Apple Feedback

We've filed a Feedback ticket for this issue with Apple. If you create a Feedback ticket for this issue, please consider mentioning our Feedback ticket, FB16502592, to assist Apple's engineers in connecting the tickets.

## Status

✅ **Resolved** - Apple has fixed this issue and the fix has been deployed to all iOS versions. No further action is required for new app releases.

## Best Practices

Even though this specific issue has been resolved, implementing CustomerInfo listeners is still recommended as a best practice for:

- Handling family sharing changes
- Detecting subscription modifications from other devices
- Ensuring your app stays in sync with the latest entitlement status

## Related Links

- [CustomerInfo Documentation](https://www.revenuecat.com/docs/customers/customer-info)
- [RevenueCat Sandbox Testing Guide](https://www.revenuecat.com/docs/test-and-launch/sandbox/apple-app-store)

***