---
id: "tools/customer-center"
title: "Customer Center"
description: "Customer Center"
permalink: "/docs/tools/customer-center"
slug: "customer-center"
version: "current"
original_source: "docs/tools/customer-center.mdx"
---

> **AI agents:** This is the Markdown version of a RevenueCat documentation page. For the complete documentation index, see [llms.txt](https://www.revenuecat.com/docs/llms.txt).

![Customer Center](https://www.revenuecat.com/docs_images/customer-center/customer-center.jpeg)

Customer Center is a self-service UI that can be added to your app to help your customers manage their subscriptions on their own. With it, you can prevent churn with pre-emptive promotional offers, capture actionable customer data with exit feedback prompts, and lower support volumes for common inquiries — all without any help from your support team.

:::tip
Customer Center is available on Pro and Enterprise plans. If you're on a legacy plan click [here](https://app.revenuecat.com/settings/billing) to review your plan and consider upgrading.
:::

**Video:** [Introducing Customer Center](https://www.youtube.com/watch?v=3m-7u9Poo0Q)

## Features

The Customer Center can be configured through the RevenueCat Dashboard.

It can be used to allow customers to:

- Cancel active subscriptions
- Restore previous purchases and contact your support email if they have trouble restoring
- Link to external websites
- Link to other app sections using deeplinks
- Request refunds (iOS only)
- Change their subscription plans (iOS only)
- View their virtual currency balances

It can be used to allow developers to:

- Require customers to update their app if they are on an older version before being able to contact your support email
- Ask customers to provide the reason for their cancellation or refund request (see [Configuring feedback prompts](https://www.revenuecat.com/docs/tools/customer-center/customer-center-configuration#feedback-prompts-1) for more details)
- Automatically provide promo offers to retain customers (see [Configuring promo offers](https://www.revenuecat.com/docs/tools/customer-center/customer-center-configuration#promotional-offers-1) for more details)

## Next steps

- Now that you know how our Customer Center works, read about [integrating the Customer Center in iOS](https://www.revenuecat.com/docs/tools/customer-center/customer-center-integration) or [Android](https://www.revenuecat.com/docs/tools/customer-center/customer-center-integration-android)
- Or, to explore the configuration options for the Customer Center, [click here](https://www.revenuecat.com/docs/tools/customer-center/customer-center-configuration)