Dipsea's case study
Faye Keegan, Co-Founder & CTO at DipseaRead case studyLearn how Dipsea reduced refund rates by 36% with automated refund handling.
Don't lose revenue to refunds
Refund Control
Automatically handle Apple refund requests with Refund Control, powered by usage data and your refund preferences, to prevent auto-approved refunds and to help you retain more revenue without manual effort.
Trusted by 83,000 apps processing $12B+ in annual revenue
Automate refund handling
- Automatically detects when a refund request is made through Apple
- Instantly sends required data to Apple to defend your revenue
- Ensures no missed opportunities by responding within the critical window
Customize refund response strategy
- Set default preferences: neutral, prefer granting, or prefer declining refunds
- Customize your approach for different apps, markets, or audiences
- Make strategic trade-offs between revenue, retention, and customer goodwill
Share rich consumption data with Apple
- Submits key facts like subscription usage, spending history, and previous refunds
- Shows when a user consumed a significant part of their subscription
- Improves your chances of refund requests being fairly reviewed and declined
Monitor refund outcomes
- See how many refund requests were granted, declined, or unresolved
- Analyze trends to understand where you can improve
- Quantify the impact of automated refund handling on your bottom line
MyMood AI's case study
MyMood AI, DeveloperRead case studyLearn how MyMood AI’s refund rate dropped by 50% by turning on Refund Control.
Simplified refunds for every platform
Handle refunds for Apple, Google Play, and Stripe, all from one place, no support workflows required.
- Learn more about refunds
Stripe refunds
Detect and trigger refunds for Stripe purchases automatically, keeping entitlements and user access perfectly in sync.
- Learn more about refunds
Google Play refunds
Issue refunds through the dashboard or API and instantly revoke access, no custom server logic or engineering effort required.
- Learn more about Customer Center
Customer Center
Let users manage subscriptions and request refunds in-app, reducing support load and preventing unnecessary churn.
Frequently asked questions
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