Refund Control

Don't lose revenue to refunds

Automatically handle Apple refund requests with Refund Control, powered by usage data and your refund preferences, to prevent auto-approved refunds and to help you retain more revenue without manual effort.

Trusted by 50,000+ apps processing $8B+ in annual revenue

  • Automate refund handling

    • Automatically detects when a refund request is made through Apple
    • Instantly sends required data to Apple to defend your revenue
    • Ensures no missed opportunities by responding within the critical window
  • Customize refund response strategy

    • Set default preferences: neutral, prefer granting, or prefer declining refunds
    • Customize your approach for different apps, markets, or audiences
    • Make strategic trade-offs between revenue, retention, and customer goodwill

Dipsea's case study

Dipsea's logo

Learn how Dipsea reduced refund rates by 36% with automated refund handling.

Read case study
  • Share rich consumption data with Apple

    • Submits key facts like subscription usage, spending history, and previous refunds
    • Shows when a user consumed a significant part of their subscription
    • Improves your chances of refund requests being fairly reviewed and declined
  • Monitor refund outcomes

    • See how many refund requests were granted, declined, or unresolved
    • Analyze trends to understand where you can improve
    • Quantify the impact of automated refund handling on your bottom line

MyMood AI's case study

MyMood AI's logo

Learn how MyMood AI’s refund rate dropped by 50% by turning on Refund Control.

Read case study

Simplified refunds for every platform

Handle refunds for Apple, Google Play, and Stripe, all from one place, no support workflows required.

  • Stripe refunds

    Stripe refunds

    Detect and trigger refunds for Stripe purchases automatically, keeping entitlements and user access perfectly in sync.

    Learn more about refunds
  • Google Play refunds

    Google Play refunds

    Issue refunds through the dashboard or API and instantly revoke access, no custom server logic or engineering effort required.

    Learn more about refunds
  • Customer Center

    Customer Center

    Let users manage subscriptions and request refunds in-app, reducing support load and preventing unnecessary churn.

    Learn more about Customer Center

Frequently asked questions

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