Fair Billing Policy

We believe that pricing should be fair and transparent, and never unexpected — so we offer a Fair Billing Policy.

The short version

  • A breakdown of charges will always be reflected in your monthly statement.

  • If you change plans mid billing period, we'll prorate the base fee for the duration it was active. Any overages will be charged at the new plans overage rate for the entire billing period.

More details

Credit card charges

How upgrading plans affects billing

How downgrading plans affects billing

Still have questions?

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