Subscription downgrades for Web Billing

The Customer Portal now supports self-managed subscription downgrades, mirroring App Store and Google Play behavior.

When customers choose to downgrade:

• Access to higher-tier features remains until the end of the billing cycle
• The upcoming plan change is clearly shown in the portal and confirmation emails
• Customers can cancel a pending downgrade before it takes effect

This completes full self-serve plan management, upgrades and downgrades, right from the web.